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Member Data Quality Specialist

SEIU 721 is a dynamic and fast-growing labor organization recognized as one of the largest and strongest unions
of publicly funded employees in the nation. We represent over 100,000 workers and have over 200 staff employees
covering 6 counties in Southern California; including Ventura, Los Angeles, Orange, and Riverside counties and
numerous cities in these regions. Our members provide critical services within the public and private sectors in
diverse fields including health care, social services, libraries, courts, parks and recreation, public works, higher
education, mental health, and many others. They work tirelessly to care for the sick, protect the environment,
support families in need, and protect our communities’ most vulnerable individuals. We represent frontline workers
who impact millions of lives daily and make sure their work is respected and valued.

SEIU 721 organizes workers in the public and private sectors and empowers them to not only affect change in their
workplace, but at the political level as well. Through grassroots organizing, identifying, and developing leaders
within our Union, we make sure that our members’ voices are heard, and that the government is held accountable
to ensuring efficiency, advocating for those in need, and improving access to services.

SEIU 721 represents public and private service workers across Southern California who are committed to their
communities’ health and well-being. Our goal is to uplift those workers who have been historically marginalized and
give them a seat at the table so they may provide for their families for generations to come. We continue to grow our
outreach so that we can provide excellent representation and strengthen the power of workers in a changing labor
economy.

RESPONSIBILITIES:
The Member Data Quality Specialist reports to the Chief of Staff or designee. The primary responsibility of this
position is to ensure that the local maintains a high level of accuracy and quality when collecting and storing
member data. The Member Data Quality Specialist will work with staff to identify and correct data quality errors in
an effective and timely manner as well as determining causes to inform long term solutions.

ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:

  • Maintain detailed records, files, and tracking systems, to perform root-cause analysis and corrective actions
    regarding data quality errors at various organizational levels
  • Tracks and validates all membership cards received from time of receipt to ensure timely and accurate
    processing
  • Identify errors and follow up for correction.
  • Receive and examine union member data for processing.
  • Maintain copies and a filing system of data collected by the union to be able to inform audits of data
    entered into the database
  • Review new applications for correct signatures, dates, and other fields.
  • Monitor return of all invalid cards.
  • Create files and reports of invalid cards with weekly updates.
  • Coordinate with department managers to review the status of pending applications and data entry.
  • Conduct thorough review of all applications and data entries via hard copies and electronic database.
  • Detailed review of membership cards and materials received relating to membership data
  • Performs other related duties as assigned.

MINIMUM REQUIREMENTS:

  • Superb computer skills, including database management and Microsoft Excel.
  • Excellent analytical, problem-solving, and decision-making skills.
  • Attention to detail and organizational specifications
  • Time management ability.
  • Problem-solving skills.
  • Ability to focus.
  • Ability to work as part of a team.
  • Commitment to social justice and building power for workers.

SALARY AND BENEFITS:

  • Current hourly rate is between $33.50 – $39.73
  • Fully paid benefit package including medical, dental, vision and a generous life insurance.

TO APPLY:
Mail, fax or e-mail a cover letter, detailed resume, two-page writing sample and the name, job title, address, and
phone number of three professional references to:

Human Resources Department
SEIU Local 721
1545 Wilshire Blvd. Suite 100
Los Angeles, CA 90017
Fax: (213) 402-3590
E-mail: careers@seiu721.org

SEIU Local 721 is an affirmative action employer and encourages applications from all qualified candidates
regardless of race, ethnicity, age, sex, sexual orientation, marital status, religion, or disability. SEIU Local
721 works to ensure fair treatment of applicants and employees and actively enforces zero tolerance
policies against discrimination and sexual harassment.
Position will remain open until filled.

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